How to Refill Online
1. Order
Place your first order of pre-filled bottles, or purchase a refill and fill a container you already have.
2. Reorder
When you're ready to refill again, purchase a refill or two. When you’re ready to return your pouches after collecting up to 10, add a return envelope to your order.
3. Return
Return any pouches you purchased using the shipping envelope you received.
* Important *
When refilling your own bottle at home, be sure to fill with the same product as before.
If your container is dusty, has water or has product that is older than a year, sanitize and dry it before refilling to preserve the life of your product. This is especially important for face and skincare products to prevent the growth of mold, yeast or fungus. Learn more about how to properly sanitize here.
FAQ
Online Refill Tips
Most cosmetic or cleaning bottles are anywhere from 10-16 fluid ounces. When in doubt, you can always purchase a larger pouch and store the extra in the pouch until you use it all and then return the pouch.
We recommend our China Wax Pencils! They are water resistant but can be wiped off with a cloth and a little elbow grease when you wish to re-label them again!
If you select a bottle with your first refill order we'll label it for you for easy identification.
Container care is important when refilling. We recommend this process.
Shipping + Pouch Return
No. You will be prompted to choose a free pre-paid return envelope at checkout. There's no extra charge on your end.
Yes! Local delivery is available to our Nashville customers. Simply shop online and choose local delivery at checkout. Delivery is free on orders $75+
Most definitely! We ask that all local delivery orders drop-off empty pouches to one of our stores. We are located in both east and west Nashville.
Online Refill, Return Sustainability
Our liquid refill products are mailed in BPA-free plastic pouches. Not only are they 80% less plastic than a plastic bottle but you will also receive an envelope that includes pre-paid postage so you can mail us your empty pouches back for us to clean and refill again or recycle through Terra Cycle.
Our dry refill products are mailed in compostable and recyclable paper bags made from 100% recycled paper.
Local to Nashville?