Jobs
Thank you for your interest in working with us!
If you're passionate about sustainable living and love sharing that passion with others, please email your resume and cover letter to Megan at megan@shopthegoodfill.com. Please specify whether you're looking for full or part-time work.
We are currently hiring for the following position:
Store Lead
Store Lead Job Description
Reports to: Managers and Owner
The Store Lead is responsible for providing an exceptional customer experience to those looking to reduce waste while supporting daily store operations, including merchandising, product education, register functions, and shop upkeep. They are expected to open and close the store, maintain store security, uphold quality control standards, and assist with escalated customer concerns.
The Store Lead represents The Good Fill brand and values by fostering a welcoming, informative, and solution-oriented environment. They must be courteous, communicative, self-directed, and enthusiastic about sustainable living. This role directly supports our mission of environmental stewardship and access to sustainability.
Responsibilities & Expectations
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Provide friendly, helpful, and informed customer service.
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Share knowledge of products and low-waste living from personal experience.
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Process payments, open/close registers, balance drawers, and follow deposit procedures.
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Guide customers to the best product selections through education and sampling.
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Prep online orders and minimize customer wait times.
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Help implement quality control standards for bulk and liquid products.
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Support training and mentorship of new sales associates.
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Provide guidance to teammates and resolve minor customer concerns.
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Communicate store needs or concerns to the Operations Manager or Inventory Manager.
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Participate in ongoing workshops or trainings that improve customer experience and brand trust.
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Maintain a clean, organized, and welcoming store environment, including daily/weekly cleaning tasks.
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Receive, unpack, and stock inventory; ensure shelves are tidy and well merchandised.
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Protect company assets (cash, inventory, fixtures) and uphold loss prevention practices.
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Promote The Good Fill’s rewards program and customer engagement initiatives.
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Adhere to scheduling expectations, appearance policy, and company values.
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Able to lift up to 45 lbs occasionally and/or 10 lbs frequently.
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Flexibility to work at either the East or West location based on scheduling needs.
Compensation & Benefits
Pay: Starting at $20-$22 pr hr
Schedule: 30 hours/week over 4 days
Time Off: 10 paid days off pr year
Perks: 45% employee discount
The Good Fill is an equal opportunity employer committed to building a diverse and inclusive team.